There are two ways to update your theme. The first method is to use our Auto Update feature which requires you to register your purchase via Product Registration. The second is the upload the theme manually, either via FTP or WordPress. This is the traditional method and this method requires you to download the theme files from ThemeForest first. Before you update, it’s best practice to always check our Important Update Information article which is updated for each new version, and to make a full backup of your theme folder, files and entire database, just in case.
Important Update Information
Before you update to a new version of the theme, it’s important to always check our Important Update Information article. this article is regularly updated and changes every time a new version is released. Please click the button below to read our Important Update Information article.
Updating To Traveler the newest version From Traveler 1.2.9 Or Older?
For Traveler 1.3.x, significant and positive changes have been made to Product Registration. The method, which requires your Purchase Code, ThemeForest Username and API Key has been changed, due to Envato soon deprecating their old API.
Step 1 – Register your purchase by Product Registration
Step 2 – Navigate to the WordPress Dashboard > Appearance > Themes of your installation.
Step 3 – Under the ‘Themes’ section, you’ll see the Traveler update notification.
Step 4 – Check the checkbox beside the Traveler update, then click the ‘Update Themes’ button to start the update.
Step 5 – Wait for the update to complete. A success notification will be displayed once the theme is updated successfully.
Step 6 – Don’t forget to update the required plugins
Manual Update Method
With the Manual Update Method, you can either choose to upload the theme files manually via FTP or WordPress. Before you can update manually, you have to download the theme files from ThemeForest. Continue reading below for instructions on how to download the theme files and how to upload them.
How To Download The Traveler Theme Files From ThemeForest
Step 1 – Login to your ThemeForest account, navigate to your ‘Downloads’ tab and locate your Traveler theme purchase.
Step 2 – Click the ‘Download’ button and choose to either download the ‘Installable WordPress file only’, which is just the WordPress installable file or choose to download ‘All Files & Documentation’ which is the full Traveler theme package.
How To Update Traveler Via FTP
Uploading the theme files via FTP requires you to delete your old theme folder entirely. This is to ensure that any deprecated theme files that could cause update issues are removed completely.
Step 1 – Log into your server using FTP and navigate to the wp-content > themes folder. Here you’ll find a folder called ‘traveler’.
Step 2 – Backup the ‘Traveler’ theme folder by saving it to your computer, or simply delete it. Your content such as pages, options, images and posts will not be lost or erased by doing this. However, any customizations to the theme’s core files, such as PHP files will be lost unless you’re using a child theme.
Step 3 – Retrieve the theme files you’ve just downloaded. If you’ve downloaded the installable WordPress file, then you only need to extract it once to get to the ‘Traveler’ folder. If you’ve downloaded the Full Theme Package you must extract it once to access the secondary ‘traveler.zip’ file, and then extract the secondary ‘traveler.zip’ file to get to the ‘traveler’ folder.
Step 4 – Once extracted you can drag and drop the new Traveler theme folder into wp-content > themes folder location. Make sure the folder is named traveler.
Step 5 – Don’t forget to update the required plugins
How To Update Traveler Via WordPress
Step 1 – First you need to deactivate your current Traveler theme located in the WordPress Dashboard > Appearance > Themes section of your Installation. To deactivate, simply switch to a different theme. For example, the default WordPress Twenty Sixteen theme.
Step 2 – After deactivating you can go ahead and delete it. To do this, hover over the theme thumbnail then click ‘Theme Details’. In the bottom right corner of the window, click the ‘Delete’ button. Your content such as pages, options, images and posts will not be lost or erased by doing this. However, any customizations to the theme’s core files, such as PHP files will be lost unless you’re using a child theme.
Step 3 – Retrieve the theme files you’ve just downloaded. If you’ve downloaded the installable WordPress file, then you do not need to extract it. If you’ve downloaded the Full Theme Package, you have to extract it once to access the secondary ‘traveler.zip’ file.
Step 4 – To install, navigate to the WordPress Dashboard > Appearance > Themes section of your installation, once again, and click the ‘Add New’ button near the top of the page. Click the ‘Upload Theme’ button.
Step 5 – Click on the ‘Choose File’ button and select the Installable ‘traveler.zip’ file and upload. Once uploaded, click ‘Install Now’.
Step 5 – When this has completed successfully, re-activate the theme by clicking the ‘Activate’ link.
Step 6 – Don’t forget to update the required plugins
Installing The Required Plugins
Traveler has 2 required plugins, the Traveler Code plugin and the Visual composer plugin. Without these plugins, the theme won’t work properly. With every theme update, there’s almost always a required plugins update. Make sure you update the required plugins after updating the theme to ensure that you don’t run into any compatibility issues. To learn how, please click the button below.
1.) ‘Are You Sure You Want To Do This?’ Error Message
If you get the “Are You Sure You Want To Do This” message when installing the ‘traveler.zip’ file via WordPress, it means your server has an upload file size limit, which is set by your host. If this happens, install the theme via FTP, or call your hosting company and ask them to increase the limit.
2.) Theme Install Failed ‘Destination Folder Already Exists’
You may be getting this error because you have a duplicate ‘Traveler’ folder. This error happens because WordPress only allows you to have one theme with the same name when uploading the theme via WordPress admin. We recommend updating the theme via the Auto Update method to get around this, or you can update the theme via FTP.