Most hosting companies configure their servers to only have the maximum file upload size limit at 8-10 MB, some are less. The Avada theme ZIP is currently about 34 MB in size which is due to the included plugins and all the demo content. So if you get this error, your web server is rejecting the upload due to the overall size of the Avada.zip file. WordPress is unfortunately giving you a rather ambiguous message in response. This is not a theme issue or bug.
There two ways to solve this problem.
- You can get your web host to increase your PHP limits so a larger zip file is allowed to be uploaded. They will know which limits to set if you explain the issue.
- You can upload your theme via FTP. View our tutorial in the Document to learn how to install your theme via FTP. It is very easy and efficient.
- You can try to update PHP configuration limits by yourself
Recommended PHP configuration limits are as follows:
- max_execution_time 60
- memory_limit 128M
- post_max_size 48M
- upload_max_filesize 48M